Corrective-action workspace terms

Allowances and access

Free: one owner and three retained CAPA cases, including reviewed plans, implementation, later effectiveness decisions, individual PDF/CSV/JSON and selected original evidence ZIP packs. Twenty evidence records / 20 MB in total, maximum 5 MB per original.

Workshop Pro: £24.99/month or £249/year, recurring with no trial; 300 retained CAPA cases, owner plus four named staff and 1,000 evidence records / 500 MB. Annual payment is billed in full. Cancel renewal at period end. Voluntary full initial-payment refund requested within 14 days; mandatory rights preserved.

Each case supports 300 immutable versions and 1,000 history events; the organisation supports 100 adopted-policy versions. Original, missing and failed evidence records count towards the file-record allowance. A selected evidence ZIP is limited to 40 originals / 25 MB. Existing material-workspace allowances continue separately.

The owner retains access, updates within existing capacity and individual exports after a subscription lapses. Additional capacity and staff access require active Pro. Previous versions and purchased rights are retained.

Your organisation’s decisions

All organisation staff can read all its cases and originals. Quality owners maintain findings and plans; action owners record only their named implementations; named reviewers record review decisions. The organisation chooses its policy, timing, evidence requirements and reviewer independence. A role or recorded decision does not certify competence, a regulated electronic signature or professional authority.

CAPA closure is separate from held-material disposition, reinspection and acceptance. It cannot release stock, establish supplier approval or customer acceptance, or remove an outstanding material question. Linked unresolved units block closure.

This is administrative evidence coordination for ordinary, non-safety-critical manufacturing. It provides no automated root cause, engineering or safety judgement, product release or recall, regulatory/ISO certification, complete QMS, ERP updates or medical/GxP suitability. Operators supply their own adopted requirements and professional decisions. No recorded recurrence is not proof of prevention or statistically established improvement.

Evidence and communication

Upload only authorised, necessary business evidence. Permitted originals are PDF, JPEG, PNG and UTF-8 text/CSV. Files are stored as supplied; basic format/digest checks do not independently verify authenticity, technical fitness or absence of malicious content. Keep independent originals and required retention.

In-app work queues are available. Automatic due-reminder email and external supplier/customer portals are not supplied in this edition. Invitations are account-bound, expire after seven days and are shared by the owner; no invitation email is claimed. Sign-in delivery status distinguishes queued, failed retry and provider acceptance; provider acceptance is not inbox confirmation.

Correction is by appended records and new reviewed versions. Whole-workspace erasure requires a separate authenticated support request and retention/backup handling. Code rollback preserves the account and record database.