Holdwright terms and provider

Effective 19 October 2026. Provider: Yolleg Ltd, company 10455920, 71–75 Shelton Street, London, England WC2H 9JQ, United Kingdom. Contact [email protected]. Independent service; no government, regulator or standards-body affiliation.

Service and scope

Track held quantities through disposition, actual work, reinspection and corrective-action review. Administrative records for general, non-safety-critical manufacturing. Operator-entered requirements and authority references. No ISO certification, complete QMS, regulated product release, automated root cause, engineering judgement, stock/ERP integration or product recall service. A focused casebook for non-safety-critical manufacturing, using your requirements and professional decisions. Not a full quality management system, certification, product-release authority or automatic cause analysis. Recorded quantities do not update your stock system. Three retained quality cases, quantity-conserving dispositions, actual work and reinspection, corrective-action follow-through, individual case print and JSON. One owner. Pro: Three hundred quality cases, owner plus four named staff, extra private evidence storage, CSV and preserved case-history reports. No automatic notifications, offline synchronisation, verified signature or official submissions. Original PDF evidence is stored privately. Reports are private administrative copies, not certifications. You are responsible for applicability, entries, permissions, external submissions, professional judgement and original evidence. Generated landing-page images are illustrative, not customer evidence.

Account and staff access

A random one-use email link lasts 15 minutes. Confirm the matching email; sessions last up to seven days. Email-account access is required for recovery; do not share links. Sign out all devices revokes that account’s other sessions. The owner controls billing, business settings, workspace erasure, staff invitations and roles. Pro permits four additional named accounts. Editors may change records, import/export and issue reports; viewers may view records, photos and existing reports. Invited email holders must sign in and accept their seven-day invitation. No invitation email is sent. Active staff access depends on owner Pro. Revocation prevents subsequent requests but cannot erase copies already read or exported. Account email and each submitted entry’s account identity and server-received time are visible to authorised workspace members. Corrections append history. New imported entries are attributed to the importing account; imports do not establish historical authenticity.

Limits and storage

One organisation per workspace. Original PDF storage: Free eight files /40MB total; Pro two hundred files /500MB total. Each original is at most10MB. Duplicate identical bytes reuse storage. Draft uploads count until whole-workspace erasure. Originals are checked for basic PDF signature only, not parsed, sanitised, malware-scanned, validated for accessibility or certified. Only use trusted files. Maximum 300 primary quality cases, 10,000 journal entries and 8 MB record JSON. Free photos: 2 MB / 30 files. Pro photos: 100 MB / 500 files. Each stored JPEG is at most 450 KB / 1920 pixels; the browser compresses chosen images. Uploads count even after a draft is cancelled or its reference removed; there is no individual-photo erasure control. Whole-workspace erasure removes the live payload and all its photos and uploaded PDFs for all members. JSON exports contain photo/PDF references, not file bytes. Referenced originals have a separate download. Preserve original evidence independently and check retention duties before erasure. Data is encrypted on our server and sent over HTTPS, not end-to-end encrypted. Only store content you are authorised to provide; minimise personal data. We process workspace contents under your instructions to provide this service and assist data enquiries through support.

Subscription

Workshop Pro: £24.99 every month or £249.00 every year, currency GBP, selected before checkout. Automatically renews until cancelled; no trial. Prices include applicable tax. Stripe handles payment; we do not receive full card numbers. Pro requires verified payment and durable contract confirmation. Purchases attach to the owner’s workspace; native and web purchases are separate. When Pro ends, existing records, issued report versions, permitted updates and JSON export remain available to the owner. Adding primary records above the free limit, extra storage, staff access and new history-report/CSV generation require active Pro. Holdwright owner-only decisions are disposition/void, reinspection, effectiveness and closure/reopen. Existing history cannot be rewritten.

Cancellation and withdrawal

Use Cancel renewal to open Stripe and confirm cancellation, effective at current paid-period end. Alternatively use withdrawal.html or email [email protected] with identifying purchase details. Acknowledgment is not itself completed cancellation; we match and process requests promptly. We voluntarily offer a full initial-payment refund requested within 14 days of the initial purchase, via the original method. This promise also applies to business customers and does not limit mandatory consumer rights. Give your name, payment email, purchase reference/date and clear request. Immediate access does not waive this right. Statutory rights remain unaffected. Erasure does not cancel billing; cancellation does not erase records.

Availability, rights and complaints

Reasonable maintenance/security can interrupt service. No business result, regulatory outcome or permanently uninterrupted availability is guaranteed. Nothing excludes liability that cannot lawfully be excluded. England/Wales law applies subject to mandatory local protections and court rights. Contact [email protected] to resolve complaints.

Cancellation / refund request